Excellent work
In early August, Patrick (salesman) came out to talk with us regarding new siding, gutters and 2 windows on our 1954 home. He was very good with his explanations and any questions we had. He told us it would be 8 - 10 weeks before the delivery of materials and the project would be completed in 5 - 7 days. The materials arrived around Sept. 7th but we had no knowledge they were being delivered until Mason called to say it would be delayed by a day. We told him that was the first we had heard of the delivery. Then we had to call a couple of times to find out when the project would be started. I will also add we had to call several times to get a copy of our signed contract. They started the next Monday and only Mason and 1 other person was here on the job. Mason was wonderful to work with, very well at communicating with us every step of the project. They were pulling him off our project to complete other window projects and deliveries during the project and the project was just completed on Sept. 29th, except for the gutters - we are still waiting for them. Communication is not strong with this company and planning out work projects with their crews. Mason and the siding crew (when they were here) did excellent work and we are very happy with the finished siding and windows. But they definitely were not done in 5 - 7 days as stated in the contract. We would recommend them for their work quality, not communication or project management.
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