Siding job

Well where do I begin. I got this company name off of Home Advisor. Good rating. The salesman came out in July 2019 gave us an estimate. Told us the job would start by end of August or Sept. We signed the paperwork and waited and waited. Another man came out to measure and said the company overbooked looks like maybe Sept or early Oct. after forcing to pull out in November!! They said they would send 2 to 4 guys out. Have the job done in a week. They send 2 guys out. One had no experience and left after 2 days. The other was fantastic. Very professional and knew his stuff. He kept on doing the job all alone. He was promised help but no one ever showed up. The job ended taking almost 5 or 6 weeks. We felt terrible for this guy. Thank god they had at least one person who did keep his promise and finished all alone on a big job. The gutter crew did come out and did a very good job. I guess what you need here is to follow through to your customers. Not over book to the point of ridiculous. If you don't have the man power don't promise you do!! We were fortunate to probably get their best guy for siding. Otherwise we were out. Customer service was adequate at best. Everytime we called we didn't get a call back at all or was given a date and time with no show.

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