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5.0
334 reviews

Window

Amber K.

I had a great experience with this company. My windows however did take a long time to come in but thats because they were really big and had to be custom ordered. The guys that put them in were extremely nice and friendly. They did a great job at clean up and taking away the old windows. I would recommend them to anyone.

C. Michael Exteriors, Inc.

Thank you for your review. It always warms our hearts when we hear nice things out our guys out in the field. We hope you enjoy your new big windows for years to come.

Siding job

Lori D.

Well where do I begin. I got this company name off of Home Advisor. Good rating. The salesman came out in July 2019 gave us an estimate. Told us the job would start by end of August or Sept. We signed the paperwork and waited and waited. Another man came out to measure and said the company overbooked looks like maybe Sept or early Oct. after forcing to pull out in November!! They said they would send 2 to 4 guys out. Have the job done in a week. They send 2 guys out. One had no experience and left after 2 days. The other was fantastic. Very professional and knew his stuff. He kept on doing the job all alone. He was promised help but no one ever showed up. The job ended taking almost 5 or 6 weeks. We felt terrible for this guy. Thank god they had at least one person who did keep his promise and finished all alone on a big job. The gutter crew did come out and did a very good job. I guess what you need here is to follow through to your customers. Not over book to the point of ridiculous. If you don't have the man power don't promise you do!! We were fortunate to probably get their best guy for siding. Otherwise we were out. Customer service was adequate at best. Everytime we called we didn't get a call back at all or was given a date and time with no show.

C. Michael Exteriors, Inc.

Thank you for sharing your experience and bringing this to our attention. We did send letters to our customers when our schedule got backed up due to the amount of rain we had during the spring and summer of 2019. We let our customers know we were behind and we did our best to keep up installations but we were no doubt behind schedule. We apologize for the delays and any inconvenience this caused you. We also want to say that Joe, our one-man-crew siding installer, is actually a one-man-crew. He is impeccable and chooses to work by himself. When he has a helper they don't keep up and his work speaks for itself. He is the only one-man-crew we have. Originally we thought we would have a different crew do your installation and scheduling worked out better to send Joe. As you attested to, he does fantastic work! So while it will take longer we will continue to send Joe to our customers because he is worth it! We appreciate your feedback and we are continuously working to improve upon our

Window replacement

Jane R.

Everything from the consult to the finished project was done with the utmost professionalism. They gave us a plethora of options to choose from to fit out budget and out needs and was sure to demonstrate the options well. When it came to installation they replaced 8 windows in a matter of hours! Fast efficient and clean! We have some more windows to be replaced in the future and will definitely use again!

C. Michael Exteriors, Inc.

These are the kinds of things that we like to hear! We are so glad that you enjoyed all the choices that you had that fit your budget and needs. Our installation crews always amaze us at how fast they get work done when they are on the job site. We hope to do business with you again the future to finish replacing all the windows.

Windows

Kathleen H.

Did fantastic job. Very clean,very little clean up. Replaced all the windows in the house. Love them. Would recommend to anyone

C. Michael Exteriors, Inc.

Thank you so much for your review. We are always glad to hear about another fantastic job well done! We are so glad that you like your new windows.

Fantastic Job

Tonya F.

Our experience from start to finish was incredible! Adam was so professional, as were the other 4 guys on the crew. Unfortunately our job had to be done towards the beginning of the COVID-19 outbreak;which presented it's own set of challenges for the company as well as the crew. Mother nature was also not the friendliest; we had beautiful a sunny day, 2 incredibly cold rainy days and one dsy where it snowed- welcome to NY. But through everything we had constant communication with the crew, the company and the manager. The crew was able to maintain social distancing, while still remaining friendly and doing a fantastic job on our home. You wouldn't even recognize it. The quality of the work was top notch, and they even took time to show myself and my husband why they chose to use certain materials and new techniques. C.Michael Exteriors even fixed a leak issue we had caused by the previous homeowner without hesitation. They went start to finish in just a few short days. The materials they used were of superior grade and texture,not flimsy at all so you know the quality is there. And the stone we purchased to accent our recessed entry was a wonderful suggestion and it turned out amazing. I highly recommend C. Michael Exteriors for ALL your remodeling needs. You're getting quality materials, superior service and friendly, professional service. I almost can't wait to remodel something else!

C. Michael Exteriors, Inc.

Thank you for sharing your experience! We are so appreciative that we were able to finish up your job and that you are so pleased with the outcome! We are excited to help you with your next project too, just let us know! Take care and stay well.

We would highly recommend this company

Beverly C.

We own a log home and we were reluctant to have the windows replaced. The C Michael Exterior crew set up and worked as a team. Each man knew what the others were doing and what material they needed. They were very clean, professional, and efficient. When the job was complete they explained the warranty again and exactly how the windows worked—-open, clean, lock. We would highly recommend this company and their products to everyone.

C. Michael Exteriors, Inc.

Thank you so much for leaving us such a wonderful review and sending the before and after pictures of your beautiful log home! We are thrilled that you were very happy with your experience and for trusting us to replace your windows. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Great work

William S.

Great job done by the guys through some tough weather. Thank you.

C. Michael Exteriors, Inc.

Thank you Bill for taking the time to send your before and after pictures as well as the wonderful review about our hardworking crew. We try hard to meet our customers expectations and very happy to work with customers like you!

Satisfied with everything!

Tammy

I made the best choice on replacing my two windows and one door in my new home.. I'm a first time homeowner and love that I'm able to make my own choices on my home. I went with C.Michael INC to do the work. They had the best service I like. They completed the work on time and clean up all that was there. The best company for me.. Thanks for all that you do!

C. Michael Exteriors, Inc.

Tammy, thank you for choosing C. Michael Exteriors! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Bathroom remodel

Joanne C.

Our bathroom looks amazing now! The quality of the work is great! Staff is friendly and knowledgable. Highly recommend.

C. Michael Exteriors, Inc.

Thank you!! We greatly appreciate the feedback and are so glad you love your bathroom!

Review

Roger

The company gets a 5 out 5 reviews because they take down the bad reviews as mine is gone. When they return my call they ask what is wrong. That’s the problem! Between me telling them that the job wasn’t finished and the fact they should already know if they finished the job is the problem. Beware of the customer service especially with bathroom remodeling!!

C. Michael Exteriors, Inc.

We are in receipt of your complaints with our company. Your original complaint was placed on Google (not our website) to which we attempted to call you to resolve the issues and had been unable to reach you. Your second complaint was posted on our website which declared that we hid your original complaint which did not happen. As per your contract, we installed the wet area of your bathroom with parts and installation provided by our company. As per our agreement we were to install a new vanity and flooring that was to be supplied by you. Upon installation of the bathroom you were not in possession of the vanity for us to install it. In addition, your shower head was to be replaced. We were waiting for you to obtain the vanity and contact us to install it at which time we would replace the shower head. Our installation manager Don contacted you regarding the vanity at which time he was told that you hired someone else to install it. We contacted you to schedule the appointment to re

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5.0 out of 5
Out of 334 Reviews
Experience
BBB
Prime Baths
EPA

C. Michael Exteriors, Inc. C. Michael Exteriors, Inc.


  • 6075 E Molloy Rd #6, Syracuse, NY 13211
  • Open M-TH: 9am - 5pm, Fri: 9am - 4pm, Sat: 9am - 1pm
  • (315) 940-8040